My UX career started in the UK, where I worked for organisations like the BBC, Cambridge University Press, and GOV.UK, as well as a range of startups. Later I moved to Melbourne, where I worked for organisations like Seek and PwC before becoming a UX trainer at General Assembly.
I moved to Canberra in late 2018 with the goal of setting up my own training company, focussed on user experience design and design for disability. I experienced a disabling injury at the end of 2018, and my ability to work was restricted for the first year of my recovery.
In 2023 I began a Masters by Research at University of Technology Sydney (UTS). I am researching the potential value of competency frameworks for design skills in the Australian Public Service.
My first career was as a high school teacher. Learning technologies and workplace learning have been threaded throughout my UX career.
I am a member of the Australian Institute of Training and Development (AITD).
I speak regularly at conferences and events, including UX Australia.
See my work history on LinkedIn